Refund policy
Return Policy
We have a 5-day return window for issues with your order, starting from the day you receive it.
To be eligible for a return, your item must be sealed, unused, and in its original packaging — since these are semi-permanent tattoos applied directly to skin, we're unable to accept returns on any product that's been opened or used, for hygiene reasons. You'll also need your receipt or proof of purchase.
To start a return, contact us at info.inklust@gmail.com.
If your return is accepted, we'll send you return instructions and the address to ship your package to. Items sent back without first requesting a return will not be accepted.
Damages and issues: Please inspect your order as soon as it arrives, and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can make it right.
Exceptions / non-returnable items: We cannot accept returns on:
- Any opened or used tattoo product
- Custom tattoo orders (personalized/special requests)
- Sale items or gift cards
Refunds: Once your return is received and inspected, we'll let you know if it's approved. If approved, you can choose to be refunded via your original payment method or as InkLust store credit, within 10 business days. If more than 15 business days have passed since approval and you haven't received it, contact us at info.inklust@gmail.com.